Ostomy Bag Samples - How to Request Ostomy Bags and Supplies to Try Before You Buy

Finding the right ostomy pouch and skin barrier often takes some trial and error, and buying full boxes of products that don't fit can get expensive.

That's why most major ostomy manufacturers offer free samples of their pouches, barriers and accessories. This guide explains how to request free ostomy samples, what information you'll need, how to choose which products to try, and how to keep the cost of ongoing supplies down, including what Medicare covers.

Why Ostomy Samples Matter

Every stoma and every body is different. A pouching system that works well for one person may leak or irritate the skin of another, and needs can change over time as your stoma settles or your weight changes.

Samples let you test fit, comfort, wear time and skin response before committing to a monthly order. They're especially helpful soon after surgery, after a change in your stoma size, or if you're dealing with leaks or skin irritation.

How to Request Free Ostomy Samples

1. Contact manufacturers directly. Major ostomy brands typically let you request free samples through their websites or customer service phone lines, and many have specialists who can help you choose products.
2. Ask your ostomy nurse. Wound, ostomy and continence (WOC) nurses often keep samples on hand and can recommend products based on your stoma.
3. Check with medical supply companies. Some suppliers will send samples from several brands so you can compare.
4. Connect with support organizations. Ostomy support groups and nonprofits can point you toward sample programs and share what has worked for others.

Information You'll Usually Need

• Your type of ostomy: colostomy, ileostomy or urostomy
• Your stoma size and shape (a measuring guide or your nurse can help)
• Whether your stoma is flush, protruding or retracted, which affects whether you might need a convex barrier
• Your preference for a one-piece or two-piece system
• Any skin sensitivities or allergies
• A U.S. shipping address and contact information

Ostomy Bag Samples: What to Try

• One-piece vs. two-piece systems. One-piece pouches have the barrier attached; two-piece systems let you change the pouch without removing the barrier.
• Drainable vs. closed pouches. Drainable pouches are common for ileostomies; closed pouches are often used for colostomies with formed output.
• Flat vs. convex barriers. Convex barriers can help when a stoma sits at or below skin level.
• Accessories. Barrier rings, paste, adhesive removers, skin barrier wipes, belts and odor-control products can make a big difference.

Test one change at a time when you can, so you know which product made the difference. Our article on essential insights on colostomy bags covers more on choosing pouches, and our guide to ostomy odor control options explains newer accessories.

Lowering the Cost of Ongoing Ostomy Supplies

• Medicare. Medicare Part B covers ostomy supplies when they're medically necessary and prescribed by your doctor, in set monthly quantities. You typically pay 20% of the Medicare-approved amount after the Part B deductible, and you'll need to use a supplier enrolled in Medicare.
• Medicare Advantage and private insurance. Most plans cover ostomy supplies, though they may require specific suppliers or prior approval.
• Medicaid. Many state Medicaid programs cover ostomy supplies for people who qualify.
• Manufacturer and supplier programs. Some companies offer patient assistance or discount programs for people without coverage.
• Nonprofit help. Some organizations collect and donate unused ostomy supplies for people in need.

When to Talk to a Professional

Contact your ostomy nurse or doctor if you have frequent leaks, skin that stays red, raw or itchy, changes in your stoma's color or size, or pain around the stoma. Leaks are often a sign that a different product or fit is needed, and samples can help you find it.

Frequently Asked Questions

Are ostomy samples really free?

Most major manufacturers send a limited number of free samples so you can try their products. Ongoing supplies are usually purchased or covered by insurance.

How long do ostomy samples take to arrive?

Shipping times vary by company, but many samples arrive within a week or two. Order before you run low so you're never without supplies.

Does Medicare cover ostomy bags?

Yes. Medicare Part B covers ostomy supplies with a doctor's prescription, in set monthly amounts, through a Medicare-enrolled supplier.

This article is general information only and isn't medical advice. Talk with your doctor or ostomy nurse about which products are right for you, and confirm coverage details with your plan.